Little things mean a lot.
And actions certainly speak louder than words.
We all grew up hearing this advice from our parents and teachers when we were young, and though it seems like “common sense” these two statements are no less true today than in the past.
So what does this have to do with hiring a contractor or remodeling company to do work in your home?
A tale of two contractors
Let me paint a picture for you…
You decide that it’s time to upgrade your master bathroom or finally get the gourmet kitchen of your dreams. You call around to get a few estimates and free consultations in your home.
The first guy shows up 30 minutes late, and seems unprepared for the meeting. Several times during your conversation he answers his cell phone and seems in “crisis management mode” while using strong language with the person or persons on the other line.
As you outline how you envision your new kitchen or bathroom he takes no notes.
In fact, he brings no paperwork of any kind and says that he’ll “have to get back to you about that” whenever you ask concrete questions.
You get the idea.
The next person who comes to your home calls the day before to confirm your appointment. In fact, every time you call the office a real person answers the phone, is courteous and polite, and questions are answered immediately.
He shows up on time.
He listens as you outline the details of your project. As you discuss with him your needs his phone might ring but he refuses to answer it, assuring you that his team has all current projects under control.
He takes notes as you describe your “likes and dislikes,” makes measurements, and is able to answer all of your questions on the spot. What’s more, he points out that their in-house design team can help to develop your ideas by showing you a few designs.
And to top it all off they offer you a fixed price guarantee.
Now let me ask you something, which one of the two companies would you consider for an up coming remodeling project?
If you want to hire a professional remodeling company, select the company that treats you right from day one and acts in a professional manner in all their interactions with you, day in and day out, 24/7/365.
Does that make sense to you?
Schedule your free in-home consultation today
If you live in Westchester County, NY and you’re thinking about getting some work done in your home, consider giving us a call.
With more than 50 years experience we have completed hundreds of home improvement projects — just like yours. To schedule your free in-home consultation you can click the link for our website (www.remodeling-consultants.com) or give us a call at 914-381-6900 today.
Care to see some samples of our work, or read some happy customer testimonials? Visit our facebook page (and considering “Liking” us as well)…
We look forward to hearing from you.
